GoldRush Aura Ecom LLP
Effective Date: __________
1.1 In this Privacy Policy, unless the context otherwise requires:
1.2 Headings are for convenience only and shall not affect interpretation.
2.1 GoldRush Aura Ecom LLP ("Company") is committed to protecting your privacy and Personal Data in compliance with:
2.2 By accessing, browsing, or using our Application, you expressly acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy without reservation.
2.3 If you do not agree with any provision of this Privacy Policy, you must immediately cease using the Application and Services.
2.4 This Privacy Policy applies exclusively to our e-commerce operations and does not cover any trading platform services, which are governed by a separate policy.
3.1 Information You Provide Directly:
When you register, place orders, or use our Services, we may collect:
(a) Account Information:
(b) Payment Information:
IMPORTANT: We do NOT collect or accept:
Accepted Payment Methods ONLY:
(c) Customer Service Information:
3.2 Information Automatically Collected:
(a) Device Information:
(b) Usage Information:
(c) Location Information:
(d) Technical Information:
3.3 Information from Third-Party Sources:
(a) Payment gateways and financial institutions
(b) Delivery and logistics partners
(c) Marketing and analytics service providers
(d) Fraud detection and prevention services
(e) Publicly available sources and data aggregators (where permitted by law)
3.4 Sensitive Personal Data:
We may collect the following Sensitive Personal Data with your explicit consent:
We do NOT collect: Caste, religious beliefs, sexual orientation, medical records, or biometric data unless absolutely necessary and with explicit, separate consent.
4.1 We process your Personal Data for the following purposes:
(a) Contractual Necessity:
(b) Legitimate Business Interests:
This includes creation and sharing of anonymised and aggregated statistical data with business partners, advertisers, analysts and the public, which does not identify any individual User
(c) Legal Compliance:
(d) Consent-Based Processing:
(e) User Generated Content: To host, display, reproduce, publish, distribute and use any product reviews, ratings, feedback, images, videos, comments or other content voluntarily submitted by Users on the Application or on any promotional or advertising material of the Company.
5.1 We may share your Personal Data with the following categories of recipients:
(a) Service Providers and Business Partners:
5.2 What We Do NOT Do:
5.3. The Company shall not sell, trade, license, lease, or commercially exploit the Personal Data or Sensitive Personal Data of any User to any third party for monetary or commercial consideration.
6.1 We implement and maintain reasonable technical, operational, and physical security measures to protect your Personal Data despite these measures, no system is completely secure. We cannot guarantee absolute security of your Personal Data.
6.2. You are responsible for:
6.3 Users may manage communication preferences, marketing consents, location permissions and other privacy settings through their account dashboard, device settings or within the Application.
7.1 Our Application and Services are NOT intended for individuals under 18 years of age.
7.2 We do NOT knowingly collect Personal Data from minors without verified parental consent.
8.1 Our Application may contain links to third-party websites, applications, payment gateways, and social media platforms.
8.2 We are NOT responsible for:
8.3 We strongly encourage you to review the privacy policies of any third-party services you access through our Application.
8.4 Your interactions with third-party services are governed by their respective terms and policies, not this Privacy Policy.
8.5. Certain features of the Application may be operated by third-party developers, software development kits (SDKs), plugins, payment gateways or service providers, whose terms of use and privacy policies shall apply in addition to this Privacy Policy.
9.1 We reserve the right to modify this Privacy Policy at any time to:
9.2 Notification of Changes:
9.3 Continued use of the Application after notification constitutes acceptance of the revised Privacy Policy.
9.4 If you do not agree to changes, you must discontinue use and may request account deletion.
9.5 Previous versions will be archived and available upon request.
10.1 While we implement reasonable security measures, we DISCLAIM all liability for:
10.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
10.3 This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).
11.1 Accepted Payment Methods:
We ONLY accept the following payment methods:
11.2 Payment Methods We DO NOT Accept:
11.3 Payment Data Security:
All payments are processed through secure, encrypted payment gateways. Since we do not accept card payments, we do NOT store or process any credit/debit card information, CVV numbers, or card PINs.
12.1 You agree to indemnify, defend, and hold harmless GoldRush Aura Ecom LLP, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
(a) Your violation of this Privacy Policy
(b) Your violation of any applicable laws or regulations
(c) Your violation of third-party rights, including intellectual property or privacy rights
(d) Any false, inaccurate, or misleading information provided by you
(e) Unauthorized use of your account due to your failure to maintain security
(f) Your misuse of the Application or Services
12.2 We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.
13.1 Governing Law: This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13.2 Jurisdiction: The courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising from this Privacy Policy.
13.3 Dispute Resolution Process:
Step 1 - Informal Resolution: Contact our Grievance Officer first. We will attempt to resolve within 30 days.
Step 2 - Arbitration: Disputes may be submitted to arbitration under the Arbitration and Conciliation Act, 1996:
Step 3 - Litigation: As a last resort, you may file suit in courts of Mumbai, Maharashtra.
14.1 If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:
15.1 No waiver of any term or provision of this Privacy Policy shall be deemed a further or continuing waiver of such term or any other term.
15.2 Our failure to assert any right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.
15.3 Any waiver must be in writing and signed by our authorized representative.
16.1 This Privacy Policy, together with our Terms of Service and any other legal notices published on the Application, constitutes the entire agreement between you and GoldRush Aura Ecom LLP regarding privacy matters.
16.2 This Privacy Policy supersedes all prior or contemporaneous agreements, communications, and proposals (oral or written) regarding privacy.
17.1 By clicking "I Accept," registering an account, or using our Application, you acknowledge that:
17.2 If you do not agree, do not use our Application or Services.
18.1 In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the Company has appointed a Grievance Officer to address any discrepancies, complaints or grievances:
Name: Grievances Officer
Email: support@goldrushaura.com
Address: Shop No 5 Sai Palkhi, Chawl No.1 Alkapuri Road, Nallosapare E, Alkapuri Police Chowky, Vasai, Thane- 401209, Maharashtra, India.
18.2 The Grievance Officer shall acknowledge receipt of any complaint within 48 hours and resolve the same within 15 days.
18.3 Users have the right to:
Effective Date: __________